Entries from September 2008 ↓

“A” Managers Hire “A” Players

But making mistakes does not mean you’re not an “A” player, on the contrary…

By Greg Reynolds

You’ve probably heard that saying: “A players hire A players, and B players hire C players”.

But does this mean you can’t hire someone who’s ever made a mistake? Absolutely not. Or that you have to have a perfect hiring record or else you are a failure? Emphatically not.

Great people hire great people. Mediocre people hire candidates who are even more mediocre than they are, so they can feel superior to them.

Ineffective people typically hire very, very ineffective people, because they are threatened by anyone who is anywhere near as good as they are.

When you’re looking for talent you have to be sure to keep this in mind. It requires self-confidence and self-awareness. Don’t be afraid to hire people who are better than you. Hiring “A” players is the only way to build a top-flight organization.

Don’t be afraid to hire someone who’s made mistakes either. There’s another saying: “If you’re not making mistakes, you’re not trying hard enough.”

In fact, people who have made mistakes yet keep working in the same industry can be some of your best hires. “A” players who have been knocked down hard, and have gotten back up, will bolster your talent pool, help you compete more effectively, and will contribute in a big way to your be success.

Here are some key attributes to look for when searching for “A” players: 

Passion… Do the candidates show enthusiasm for your industry and the type of work you want to have done? This demonstrates that they’re in the right career.  If they’re happy and self-motivated, their enthusiasm will be contagious and will motivate other team members.

Practice over theory… Do the candidates demonstrate how to be practical and get things done? Past performance is the single best predictor of future achievement. It means they’ll be able to get more work done in less time, and that they’ll be thinking of tactics that can help them achieve their objectives. 

Emotional intelligence… Do the candidates demonstrate empathy and caring for others? The top candidates know how to motivate themselves and others, and are easy to work with.

So remember to look for “A” players, but don’t be afraid to hire people who’ve made a few mistakes along the way.

Greg Reynolds is the Director of Client Development for Dise & Company. You can contact Greg directly at the Pro People Page on Diseco.com.

Psssst! Hey you…, buddy…, get out of the way…

 What’s the #1 thing holding you back? Could it be your leadership style?

By Mark Gonska

Any time I get the chance to sit down with an executive, I ask: “What’s the biggest obstacle to taking your business to the next level?”

Typically I’ll get a variety of very serious responses: “We’re not in alignment”. “We’re not hiring the right kinds of people.” “Turnover is really high.” 

And invariably, I respond: “Wow…, that sounds like a leadership issue.”  Because if you really take time to think about it, at every level, problems can be traced back to leadership, or rather, the lack of leadership.

In other words, if you’re like 99% of other business owners, vice-presidents, or group heads out there, you’re overworked, stretched too thin, and either unable or unwilling to take your business to the next level. 

And I’m sorry to say it, but most times the biggest obstacle to business growth is leadership itself. 

Here are the three of the most common, and most natural pitfalls of leadership, and what you can do to avoid them: 

Micromanagement— If you’re micromanaging every jot and title of your business, you’re the greatest contributor to your own mediocrity. Micromanagement is antithesis of leadership. Your best people will leave you, and you’ll be stuck with mediocre players, and a mediocre organization. 

The solution: BE A LEADER: Articulate your vision…. “A computer on every desktop”, and align your systems and your resources. Empower others, and celebrate their successes—and your people will help you fulfill your vision.

Poor delegation—you think you’ve delegated a task, but if the job you’ve delegated is not completed correctly, or in a timely fashion, it ends up coming back to you. That’s not delegating. That’s relegating yourself to quality supervisor, and backup quarterback.

The solution: LEARN TO DELEGATE—when you commit or trust a task to a subordinate, be specific about the outcome and the timeline, and let them know they’ll be held accountable. When the task is complete, give them feedback, and let them know if there’s room for improvement.

Shooting down ideas—if you become known as someone who is not open to new ideas, your people will stop offering them. This leads to the “I tried to tell him, but he didn’t listen, so he can go fly a kite” syndrome, where your people emulate your leadership style, and work to actively shoot down good ideas for you. 

The solution: SHOW YOU LISTEN—Learn the value of “appreciative inquiry.” For example, ask your shop foreman: “What was it like here when things were really running like a top?” Listen to the response, and say: “What would we need to do to make that happen again?” Implement a few of the ideas you hear, and it will have a ripple effect throughout your organization.

The average executive has 37 hours of work on his or her desk. So how would it ever be possible to go in on a weekend to “catch up”? “Catching up” is a fallacy. The truth is you need to learn to be choosy. Concentrate on what your job is… on leadership.

Steven Covey said: “Management is doing things right. Leadership is doing the right things.”

Accordingly, you need to learn to recognize the things that are really important, work on your ability to prioritize, and steer your people so you’re moving in the right direction.

Finally, don’t take yourself too seriously. Many of the leaders I’ve met with are the most insecure people in their organization. And they compensate for it by being overly decisive or pushy (benevolent-dictator-style of leadership), or too out-of-touch and anesthetic (shut-door-policy-style of leadership).

Just be yourself, and get out of the way. You won’t be sorry—I promise.

Mark Gonska is Executive Vice President of Career Transition Services for Dise & Company. You can contact Mark directly at the People Page on Diseco.com